Frequently Asked Questions

Q:     How can I receive diapers?

A:    The CNY Diaper Bank does not work directly with families. We distribute diapers to partner agencies who work with families in and around Syracuse. For a full list of our partners and their contact information, click here.

Q:     How can I help?

A:     Because of our nonprofit status and our membership with the National Diaper Bank network, the CNY Diaper Bank is able to purchase diapers at a deeply discounted price. We purchase diapers at an average cost of $.13 per diaper, which means one dollar can diaper a child for a day. Donating even a modest amount of money can make a huge difference. Donate by clicking here.

   On average, the estimated national cost of diapers is $.33 per diaper and the highest corner store costs of diapers can be up to $.50 per diaper. 

    If you wish to donate diapers, ALDI’s has the lowest cost/diaper without a coupon. You can also shop our Amazon wishlist.

    Other ways to help include holding your own diaper drive and donating diapers at one of our permanent drop-off locations.

Q:    How do I sign up to volunteer?

A:    We have an online sign-up for volunteers sessions. Click here for more info.  Volunteer sessions are open to all ages unless otherwise specified. We even have a small play area for little ones and moms often bring along babies in a front-carrier or stroller.

Q:    Do you accept open packages?

A:    Yes, we accept new, clean disposable diapers packaged or unpackaged.    

Q:     What is your contact information?

A:    Our mailing address is: Central New York Diaper Bank Inc., 3649 Erie Blvd. East, Syracuse, NY 13214

    We can be reached via email at:

Q:    Do you accept open packages?

A:    Yes, we accept new, clean disposable diapers packaged or unpackaged.                

Q:     Why not cloth diapers?

A:     While cloth diapers will not work for every family—they can be a cost saving measure for many. Stay tuned for details on our new cloth diaper program coming Summer 2019. If you are interested in donating gently used cloth diapers or would like to volunteer to help with our cloth diaper distribution, please contact us at

Q:     How do I host my own diaper drive?

A:    It’s simple! Let people know you are hosting and why. Place a box in a high traffic area at school, work, church, or even your front porch and collect the diapers; it’s that simple! Printable flyers and email templates are available on our website. Other ideas include hosting receiving diapers in lieu of gifts for birthday parties, baby showers, etc.  Please check out our "Diaper Drive Toolkit".

    Or, host a “Diaper Change” Drive and collect spare change to donate or purchase diapers. As stated above, even one single dollar makes a big impact, and can provide a day's worth of diapers for a baby.